ABCPal Support
ABCPal Support
Welcome to ABCPal Support
Thank you for using ABCPal, the educational app that helps children learn the alphabet in English and French. This page provides support information and answers to common questions.
Contact Information
For support inquiries, please contact us at:
- Email: edmiidzapps@gmail.com
- Response time: Within 48 hours
Frequently Asked Questions
General Questions
What is ABCPal?
ABCPal is an educational app designed to help children ages 3-6 learn the alphabet in both English and French through interactive quizzes and audio guidance.
Which devices support ABCPal?
ABCPal is available for iPhone and iPad running iOS 16.0 or later.
Does ABCPal require an internet connection?
No, ABCPal works completely offline after installation.
Features
Does ABCPal collect any data?
ABCPal only stores your child's name locally on your device for personalization. No data is transmitted to our servers or third parties.
How do I change the language?
From the main menu, select either "English Alphabet" or "Alphabet Français" to begin learning in your preferred language.
How do I track my child's progress?
ABCPal automatically tracks progress as your child masters different letters. The app keeps track of which letters have been learned and focuses on those that need more practice.
Troubleshooting
The app isn't making any sound
Please check:
- Your device isn't in silent mode
- The volume is turned up
- App permissions for audio are enabled
How do I reset my child's progress?
Currently, there is no built-in reset feature. To reset progress, you can uninstall and reinstall the app.
The app crashed or is behaving unexpectedly
Please ensure your device is running the latest iOS version. If problems persist, please contact us with details about your device model and iOS version.
Privacy Policy
ABCPal respects your privacy:
- We don't collect or store personal information beyond the local device
- No analytics or tracking
- No third-party advertising
About ABCPal
ABCPal was developed using vibe coding with assistance from AI tools (ChatGPT & Claude.ai).
© 2025 Nik Edmiidz. All rights reserved.