AI technology for call centres that makes angry, frustrated or irate customers sounds calm

Interesting reel from dougiesharpe about softvoice.

Beyond AI has developed a new AI technology for call centres that makes angry, frustrated or irate customers sounds calm, cool and collected to the operator. #beyondai #ai #callcenter #interestingfacts #amazingfacts #coolfacts #coolfactz #randomfacts #facts #factz #factsdaily #factsoftheday #factsoninstagram #funfacts #funfactsoftheday

https://www.facebook.com/reel/427922503036846

See also

• https://www.pcmag.com/news/softbank-emotion-canceling-ai-alters-angry-voices-for-call-center-staff